Overview
By default, Dokan Multi Vendor does not display WP Configurator order information within the vendor dashboard. To enable this functionality, WP Configurator provides a template override that extends Dokan’s order view without modifying any Dokan core plugin files.
The compatibility package contains a customized version of Dokan’s orders/order-item-html.php template, allowing vendors to view complete WP Configurator order details directly from their Dokan dashboard.
This customization is installed through your WordPress child theme, ensuring your changes remain safe during Dokan plugin updates.
Prerequisites
Before you begin, ensure that you have:
- Dokan Multi Vendor installed and activated.
- WP Configurator installed and activated.
- A WordPress child theme installed and active.
- Access to your website files via FTP, File Manager, or your hosting control panel.
Installation
Step 1: Download the Compatibility Package
Download the Dokan compatibility package using the link below.
Download Dokan Compatibility Package
Step 2: Extract the ZIP File
Extract the downloaded ZIP file. It contains a single dokan folder.
Step 3: Upload the Template Override
Upload the extracted dokan folder into your active child theme.
wp-content/themes/your-child-theme/dokan/
The resulting structure should look similar to:
wp-content/
└── themes/
└── your-child-theme/
└── dokan/
└── orders/
└── order-item-html.php
Step 4: Clear Cache
If your website uses any caching plugins or server-side caching, clear the cache after uploading the files.
Step 5: Verify the Integration
Open a Dokan vendor order that contains a WP Configurator product and verify that the configurator information is displayed correctly.
Template Override
The compatibility package overrides only one Dokan template:
orders/order-item-html.php
This file is responsible for rendering order item details within the Dokan vendor dashboard.
No Dokan core plugin files are modified. The customization is loaded from your child theme using WordPress’s standard template override system, making it safe to update the Dokan plugin in the future.
Note: After updating Dokan, we recommend checking whether this template has changed in newer versions to ensure continued compatibility.
What This Customization Adds
After installing the template override, Dokan vendors will be able to view WP Configurator product information directly within their vendor dashboard.
The customization displays:
- Product base price
- Selected WP Configurator options
- Configuration details
- Configured product preview image
The configurator information appears beneath the standard order details using a layout consistent with WooCommerce’s native order view.
This allows vendors to review the customer’s exact product configuration without requiring access to the WooCommerce admin area, making order processing and fulfillment much easier.
Troubleshooting
If the configurator information does not appear:
- Verify that your child theme is currently active.
- Confirm that the
dokanfolder has been uploaded to:
wp-content/themes/your-child-theme/dokan/
- Ensure the overridden file exists at:
wp-content/themes/your-child-theme/dokan/orders/order-item-html.php
- Clear any website, object, or browser caches.
- Confirm that the order contains a product created with WP Configurator.
Don’t Have a Child Theme?
This customization should always be installed in a child theme. Installing template overrides directly in your parent theme is not recommended because they will be overwritten during theme updates.
If you don’t already have a child theme, please follow our guide:
How to Create a WordPress Child Theme
Once your child theme is active, follow the installation steps above to upload the provided dokan folder.